Hello, I am using windows 10 under Parallels deskop 15 on a macbook Pro. Saymore (3.2.17) crashes almost every 2-3 minutes, especially when switching from one annotation to another. Another problem is that when the program does not crash, it always returns to the first annotation when I switch, for example, from annotation 15 to annotation 16. Could you suggest a solution? Thank you! Anna
Hi,
The crashing issue is persisting. He the beginning of the error report:
Msg: Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
Class: System.ArgumentOutOfRangeException
Source: mscorlib
Assembly: mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
Stack: at System.Collections.ArrayList.get_Item(Int32 index)
at System.Windows.Forms.DataGridViewColumnCollection.get_Item(Int32 index)
at SayMore.Transcription.UI.TextAnnotationEditorGrid.Play(Boolean resetLoopCounter) in C:\BuildAgent\work\df995ac347687c6e\src\SayMore\Transcription\UI\TextAnnotationGrid\TextAnnotationEditorGrid.cs:line 569
at SayMore.Transcription.UI.TextAnnotationEditorGrid.b__59_0(Object a) in C:\BuildAgent\work\df995ac347687c6e\src\SayMore\Transcription\UI\TextAnnotationGrid\TextAnnotationEditorGrid.cs:line 511
at System.Threading.TimerQueueTimer.CallCallbackInContext(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
Thank you, Anna
The crashing bug was most likely fixed in version 3.2.22 (see https://jira.sil.org/browse/SP-2219). The problem of the selection returning to the first cell has now also been reported as a bug in Jira: https://jira.sil.org/browse/SP-2306. Since this seems to work correctly in Windows, I would guess this is somehow caused by the interaction with Parallels, but I don’t have an easy way to research this.