I have also sent this through as a problem through the Bloom software, but will also see if I can get any help on it here too.
I am trying to upload my book to the web with the Teop and English audio. When I click on the ‘Web’ radial button, the page comes up and the Narration box is not automatically checked. I manually put a check mark in it and it still does not upload the audio. In the dialogue box that describes what it is doing while uploading the book, it does not show that it attempts to upload the audio either. However, when I publish the book to a mobile device, the audio recording does go with it, so it is definitely there.
Any ideas on why the audio isn’t being recognised when I want to upload it to the Web?
Thanks!