Special character not showing correctly in book list

Hi,
We have a book called “Ɓee’ dék Samari ra”. The Ɓ shows up fine in the list of books in Bloom Reader on my phone. However, it shows as a blank space for my colleague. Her phone is using Android 4.4 - could that be the reason? Any other ideas as to how we can get it show properly?

Inside the book we have an embedded font (Andika SEB) and the special characters all show up for both of us.
Thanks,
Clare

Unfortunately, it is likely that Android 4.4 is the problem because Bloom Reader cannot update to version 2+ on Android 4.4 devices.
So you are probably running Bloom Reader version 2.1 on your device and your colleague is probably running version 1.3.

You can check which version of Bloom Reader is running by clicking the 3-line menu in the top-left of the book list.

If this is a significant problem, we might be able to do something about it. But currently we don’t expect to make any changes to version 1.3.

Hi,
Yes, she checked and is running version 1.3. We’ll find a way around it.
Thanks
Clare