I don’t know if this is the place to ask this, but…
I have tried to sign up for emails when somebody replies (because… I’ve kind of been posting a lot lately…), but haven’t been receiving them. I can see replies on the community.software.sil.org website, but email is easier for me. Here are my email settings:
Our team are on a business trip and there may be time we did get to reply as instantaneous, but we’ll try out best to get back to you as soon as any of us get a chance to look into it here on the community site.
It may be the site thinks you are still active (perhaps you have a tab open with the site loaded?). I receive notification emails so I know the base system is working.