Has anyone experienced this situation?
We had the Bloom installer on a USB drive and copied it to his computer. Bloom installs correctly and the screen opens to Create a Collection.
But Kapersky displays a notification that the program is Adware and disinfection is needed. The computer restarts and in the process the bloom.exe file is deleted and the desktop icon no longer works.
The user came to me at the end of the day today, so time was limited. I suggested he try again and also see if it works to download it from Bloom website and install that file.
Any thoughts? (I have one day left with this group).