iPad needs to delete Keyman in order to install a new version of keyboard

Keyman Keyman How To
1

Hi,

After compiling a new .kmp file, I deleted the old keyboard version on iPad and install the new version. But this newly installed keyboard is the same as the old one that I just deleted.
If I delete the Keyman app and reinstall it from the app store, and then install the new .kmp file, then the new version of the keyboard is installed.

I still name the new .kmp file as version 1.0. I don’t know if this could be the issue. But my android phone does not have any issue. It will download the new .kmp file and install the new keyboard.

2

This sounds like a known issue we’ve been tracking at bug(ios): Keyman (and possibly Developer) cache files leading to difficulty repeating test installs · Issue #2757 · keymanapp/keyman · GitHub. We plan to address this within the next two weeks for the 14.0 beta.

In the meantime, there are a few differences in the details that I’d like to investigate. Could I ask you to try the following?

  1. Install the “old keyboard version”.
  2. Double-tap your device’s “Home” key. After doing so, you should see something like this:

ios system active apps
ios system active apps559×1028 73.1 KB

  1. Once you’ve reached the screen seen above, grab and slide the Keyman app up in a quick motion. If successful, it should disappear as a result. (This fully closes the app.)
  2. Relaunch Keyman.
  3. Install the “new keyboard version”.

Could you see whether or not the new keyboard version successfully installs this way?

3 Likes
3

Yes. Closing the Keyman app can solve the problem. It’s better than a reinstallation the Keyman app.
Thanks!