Bug: entries not displaying for some projects

Language Forge LF Bugs
1

  1. Perhaps my old Ipad’s Safari is outdated, but it just keeps reloading the dictionary. When it reaches 100%, it just starts over. I’ve tested a couple of browsers (Firefox, Google Chrome and Opera; untested MS Edge and Safari) on two different computers running different OSes. Some never complete loading of the dictionary, some give server error (RPC, server error 500). Best seems to work Google Chrome on MS Windows 10 Enterprise N 64-bit both with the latest updates, but that is a combination I can’t expect normal contributors to have. Where can I find a confirmed list of browser and OS versions that are known to work?

  2. Screenshot 1:

LF1
LF1721×379 12.2 KB

  • (item 1 in the image just above) I didn’t even know there should be a Settings menu before I saw your tutorials (like How to show more fields (Gloss, Citation Form, etc.)). There has never been one in my project.
  • (item 2) How many entries are “shown” seems to be random. I’ve seen several figures between 0 and the correct one, e.g. 24091 is a little less than a quarter.
  • (item 3) I’ve seen only no entries or just empty ones, usually the later.
  1. Screenshot 2

LF2
LF2851×543 41.4 KB

  • (item 1 in the image just above) If I get this far, the entries list is always empty, but I’ve been told, it’s because of wrong writing system.
  • (item 2) I know that “th” stands for Thai, but I haven’t set that in my project. My project uses “fi” (Finnish) for headwords
  • (item 3) …and “eo” (Esperanto) for senses/meanings. I’ve unselected (not removed) English in FLEx.

First time I actually edited something using LF that Thai got saved into my project, so I had to remove it in FLEx. Now I’m too afraid to use LF at all.

  1. As you can see in the current state LF is unusable for me and my project. I thought that I had set up my project at LF using the “5 Steps to Get Started” (5 Steps to Get Started with FLEx Send/Receive with Language Forge), but something has gone afoul. Because I don’t see the Settings menu, I can’t even start over. Actually I did so, so any other username which resembles the one in the screenshots is a left-over as well as any projects they are associated with.

Pointers to guides to straight up the project appreciated.

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Hello @Juha_Metsakallas,

My apologies for the long delay in responding. I am new to the Language Forge team and am going through all the old posts.

I will respond to your issues in order:

  1. Could you please check if this is still an issue? In the past year we have done numerous under-the-hood improvements.

  2. Item 1: To access the Settings button, check to make sure you are signed into the correct account. Click “Share” and ensure that you are signed into the account designated as “owner.” If not, sign out and sign into your other account.
    Item 2: This may be do to active searches or filters. If you see an orange dot to the right of the search box, that means that the are some filters applied. Clear all search terms and filters to see all entries.
    Item 3: Please let us know if this is still an issue for you.

  3. LF has had some issues with which writing systems are used. Regarding this point and your last one, perhaps we could connect and work through the issues. This would also help us understand the spring system issues better and improve LF for everyone.

If you would like to connect, please send me a direct message on this platform or by using issues@languageforge.org.

Thank you,

Alex